The Complaints Team had attempted to contact the casino multiple times for clarification but received no response. Consequently, the complaint was closed as “unresolved,” which may have negatively impacted the casino’s Safety Index. The player was informed that if the casino decided to respond, the complaint could be reopened. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Wino Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. However, the User satisfaction score is only calculated once a casino has 15 or more reviews.
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Supported Payment Methods
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